Soqozeu - Mobile Bicycle Repair & Tune‑Up
When you use Soqozeu's mobile bicycle repair services, we collect information necessary to provide our services effectively. This includes your name, phone number, email address, and service location. We also collect payment information when processing transactions for our repair and tune-up services.
Our website and mobile application automatically collect certain technical information to enhance user experience and service delivery. This includes device information, IP addresses, browser type, and usage patterns on our platform.
Soqozeu uses collected information primarily to deliver exceptional mobile bicycle repair services. We process your data to schedule appointments, dispatch qualified technicians to your location, process payments, and maintain service records for warranty and follow-up purposes.
Request copies of your personal data and understand how we process your information.
Request correction of inaccurate or incomplete personal information we hold about you.
Request deletion of your personal data under certain circumstances.
Receive your data in a structured, machine-readable format for transfer to another service.
Soqozeu implements comprehensive security measures to protect your personal information. We use industry-standard encryption protocols, secure servers, and regular security audits to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Our technical infrastructure includes SSL encryption for data transmission, secure database storage with access controls, regular security updates, and monitoring systems that detect potential security threats. We maintain backup systems to ensure data availability while preserving confidentiality.
Our team receives regular privacy training, and access to personal data is limited to authorized personnel who require it for service delivery. We maintain detailed access logs and conduct regular privacy impact assessments for new services or processes.
Soqozeu does not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only when necessary for service delivery, such as with payment processors for transaction handling or with mapping services for route optimization. All third-party partners are contractually bound to maintain data confidentiality and security standards equivalent to our own.
Our website uses cookies to enhance user experience, remember preferences, and analyze website performance. You can control cookie settings through your browser preferences. Essential cookies necessary for website functionality cannot be disabled, but optional cookies for analytics and personalization can be managed according to your preferences.
Our mobile application may request access to device features such as location services, camera for damage documentation, and notifications for service updates. These permissions are requested only when necessary for service functionality, and you can modify these permissions through your device settings at any time.
We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes. Service records are typically maintained for warranty periods and regulatory compliance. When data is no longer needed, it is securely deleted or anonymized according to our data retention schedule.
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We will notify users of significant changes through email or prominent website notices. Continued use of our services after policy updates constitutes acceptance of the revised terms.